2-Stage Heat Pump Installation in San Antonio, TX — Full System Overhaul | Honeycomb

2-Stage Heat Pump Installation Snapshot | Goodman 3-Ton 2-Stage Heat Pump

Four Companies Interviewed — One Designed the System Around the Home

Enrique’s home on Rice Road in San Antonio, TX 78220 needed a new HVAC system. He didn’t just call the first number he found he interviewed four local companies before making a decision.

What separated Honeycomb Heating and Cooling from the other three wasn’t price. It was approach. While the other companies treated the job as a standard equipment swap, Honeycomb treated it as what it actually was: a new installation. Omar, Honeycomb’s Service Manager, was the only contractor who got into the attic to inspect the existing ductwork and performed a Manual J load calculation an engineering process that determines the correct system size based on the specific characteristics of the home, not just square footage.

That level of attention gave Enrique the confidence to move forward. What followed wasn’t a replacement it was a complete HVAC overhaul.

What the Job Included — A True System Overhaul, Not a Quick Swap

Lead technician Sergio introduced each member of the crew as they arrived. They protected the floors, worked carefully, and cleaned up throughout. Here is everything the 2-Stage Heat Pump Install covered:

Step 1 — Remove Old System; Install Goodman 3-Ton 2-Stage Heat Pump

The existing outdoor unit was removed and disposed of. In its place, Honeycomb installed a new Goodman 3-ton 2-stage heat pump (GLZT7CA3610A) AHRI certified at SEER2 17.2 and EER2 12.5, with a cooling capacity of 34,800 BTU. The 2-stage compressor operates at lower capacity during most conditions and ramps up automatically when demand increases delivering more consistent temperatures, quieter operation, and better humidity control than single-stage equipment. This 2-Stage Heat Pump Install gave the home superior efficiency.

Step 2 — Relocate Condenser to Sun-Protected Side of Home

Omar identified during the assessment that the condenser’s existing location exposed it to hot afternoon sun which reduces efficiency and increases equipment wear over time. As part of the overhaul, the condenser was relocated to the opposite side of the home. The existing double-pole circuit and disconnect were used for the new location. This is a detail most standard replacements don’t address, making this 2-Stage Heat Pump Install built for long-term performance.

Step 3 — Install Matching Air Handler with New Elevated Platform

A new matching Goodman air handler (AMVT42CP1300A) was installed inside the closet. Rather than reuse the existing platform, Honeycomb built a new elevated platform using pressure-treated lumber and approved fasteners properly leveled, secured, and prepared for correct equipment installation. The air handler closet was insulated above and below the platform using foam board, ensuring a top-quality 2-Stage Heat Pump Install.

Step 4 — Run New Copper Line Set and Primary Drainline

New copper refrigerant lines (liquid line, suction line, thermostat wire, and line set cover) were run as part of the installation rather than reusing old lines, which can carry contamination and moisture from the previous system. A new primary drainline was also run and a condensate float switch was installed per code and manufacturer specifications to complete this 2-Stage Heat Pump Install.

Step 5 — Duct and Airflow Improvements

The utility closet supply duct was upgraded from 5 inches to 6 inches and the 3-way grille was replaced with a BML sidewall vent for improved airflow. An additional 10×10 return air grille was added to Enrique’s room for better return airflow balance. The existing return air filter grille was also replaced and properly sealed to maximize airflow for this 2-Stage Heat Pump Install.

Step 6 — Install Honeywell Media Filter, Surge Protector, and Smart Thermostat

A Honeywell media filter (20x20x4″) was installed for improved filtration. A surge protector was installed on the outdoor unit’s line voltage circuit to protect against damage from electricity spikes a standard Honeycomb inclusion that most installs skip. A new Honeywell smart thermostat was installed and configured, including proper staging setup for this 2-Stage Heat Pump Install and auxiliary heat.

Step 7 — Deep Vacuum, Refrigerant Charge, Full Startup and Staging Verification

The system went through a deep vacuum to eliminate moisture from the refrigerant lines before charging. Refrigerant was charged, and the system was fully commissioned including verification of both compressor stages and auxiliary heat operation. The crew confirmed all stages were functioning correctly before leaving, guaranteeing a flawless 2-Stage Heat Pump Install.

Step 8 — City Permit, Inspection, and CPS Rebate Filed

Honeycomb pulled the necessary permits and scheduled the city inspection. The inspector passed the installation and specifically noted that this was a high-quality install and that Honeycomb’s work stands out each time he inspects their jobs. Kristin handled all paperwork for this 2-Stage Heat Pump Install: warranty registration, permit coordination, inspection scheduling, CPS rebate filing, and AHRI documentation.

What Enrique Got — Full Package and Warranty Coverage

10-Year Parts + 10-Year Labor (CoolCare) + 10-Year Unit Replacement

This is the most comprehensive warranty package in Honeycomb’s lineup. Both units were registered on August 7, 2026 — effective through August 7, 2036. The outdoor heat pump (GLZT7CA3610A, Serial #2606177353) carries 10-year parts, 10-year compressor parts, and a 10-year single-use unit replacement warranty. The air handler (AMVT42CP1300A, Serial #2507089557) carries a 10-year parts warranty. The 10-year CoolCare labor warranty covers repair labor costs for the full decade — no surprise bills for workmanship.

1-Year Free Maintenance Plan

The installation includes one year of Honeycomb’s maintenance membership at no additional cost covering scheduled system check-ups to protect the warranty and extend equipment lifespan from day one of this 2-Stage Heat Pump Install.

CPS Rebate Filed on Enrique’s Behalf

Enrique’s system qualifies for a CPS Energy rebate either the Early Replacement tier or the Burnout Replacement tier depending on the condition of the previous system. Kristin filed the rebate paperwork as part of the post-installation administrative work, along with warranty registration and permit coordination. Enrique didn’t have to track down a single form for his 2-Stage Heat Pump Install.

5% Cash Discount Applied

A 5% discount for payment by cash, check, or ACH was applied to the project total, reducing the final investment. Contact Honeycomb for current discount availability on your 2-Stage Heat Pump Install.

The Result — City-Inspected, 5-Star Review, Four Companies Considered

The installation was completed and signed off on August 14, 2026. The city inspector passed the job and went further, confirming that this 2-Stage Heat Pump Install exceeded quality standards in every category.

Enrique, who had interviewed four companies and admitted he was initially nervous about Honeycomb being a younger company, posted a detailed 5-star Google review the same day. He named Kristin, Omar, Sergio, and the crew individually and specifically recommended that anyone considering a new HVAC system give Honeycomb the opportunity to earn their business.

✅  CITY INSPECTOR VERIFIED The city inspector told Enrique that this was a high-quality installation and that, among the installations he has inspected, Honeycomb’s work really stands out each time.

I recently had a complete HVAC system overhaul with Honeycomb, and I couldn’t be happier with the entire experience. I interviewed four local companies before making my decision, and ultimately chose Honeycomb because they approached my project as a new installation rather than simply a system replacement.

I upgraded to a two-stage heat pump, relocated the condenser to the opposite side of my home to better protect it from the hot afternoon sun, installed new copper refrigerant and drain lines, and had a new platform built for the air handler inside my closet, along with several other improvements. Not to mention it came with 10 year warranty on parts and LABOR. I’ll admit that I was initially a little nervous because Honeycomb is a younger company.

Those concerns quickly disappeared after meeting the owner and installation team. While the company itself may be young, the owner and technicians bring many years of HVAC experience, and that experience was evident throughout the entire project.Kristin, the estimator, was a pleasure to work with. She listened to my concerns and took the time to understand what I wanted rather than trying to sell me a standard replacement. She also handled the administrative side of the project, including registering my equipment with the manufacturer, pulling the necessary permits, scheduling the inspection, filing my CPS rebate, and providing the AHRI documentation.

Omar, the owner, really stood out. He was the only contractor I interviewed who actually got into my attic to inspect the existing ductwork and performed a Manual J load calculation based on my home rather than simply going by square footage. He also made additional recommendations based on the specific characteristics and needs of my house. The installation crew was outstanding. Lead technician Sergio took the time to introduce each member of the team as they arrived and entered my home. They protected my floors, worked carefully, and cleaned up after themselves. The city inspection was also a great confirmation.

The inspector specifically told me that this was a high-quality installation and that, among the installations he has inspected, Honeycomb’s work really stands out each time. After interviewing four different companies, I’m extremely happy with the decision I made. Kristin, Omar, Sergio, and the entire Honeycomb crew earned my trust and my recommendation. If you’re considering a new HVAC system, I highly recommend giving Honeycomb the opportunity to earn your business. You will not be disappointed.— Eric Serna, San Antonio TX 78220 | Google Review ★★★★★

Frequently Asked Questions — 2-Stage Heat Pump Installation in San Antonio, TX

What is a Manual J load calculation and why does it matter for HVAC replacement?

A Manual J load calculation is an engineering process — standardized by the Air Conditioning Contractors of America (ACCA) — that determines the correct HVAC system size for a specific home based on square footage, insulation levels, window placement, ceiling height, local climate data, and other factors. Installing a system that’s too large causes short-cycling and humidity problems; too small and the system runs constantly without reaching setpoint. In Enrique’s case on Rice Road in San Antonio TX 78220, Honeycomb Service Manager Omar was the only contractor among four interviewed who actually entered the attic to inspect ductwork and performed a Manual J calculation before recommending a system size.

What is a 2-stage heat pump and is it better than a single-stage system?

A 2-stage heat pump has a compressor that operates at two output levels — typically around 65% capacity for most conditions and 100% capacity when demand peaks. This allows the system to run longer at lower capacity, which improves humidity control, reduces temperature swings, and operates more quietly than a single-stage system that runs at full power or not at all. For San Antonio’s climate — with long, humid summers — a 2-Stage Heat Pump Install provides meaningfully better comfort than single-stage equipment at the same price range. The Goodman 2-stage heat pump installed at Enrique’s home on Rice Road carries a SEER2 rating of 17.2, among the highest available in the residential heat pump category.

Why would I relocate my AC condenser during a replacement?

Condenser location directly affects system efficiency and equipment lifespan. An outdoor unit exposed to intense afternoon sun works harder to reject heat — reducing efficiency and increasing compressor wear over time. During Enrique’s assessment in San Antonio TX 78220, Honeycomb Service Manager Omar identified that the existing condenser location exposed the unit to prolonged afternoon sun. As part of the full system overhaul, the condenser was relocated to the opposite, sun-protected side of the home. Relocating the condenser is a crucial detail of this 2-Stage Heat Pump Install that most standard replacements skip.

How much does a 2-stage heat pump installation cost in San Antonio, TX?

A 2-Stage Heat Pump Install in San Antonio, TX typically ranges from $12,000 to $18,000+ depending on system size, brand, efficiency rating, and the scope of additional work included. In this Rice Road case (78220), a complete Goodman 3-ton 2-stage heat pump overhaul — including new copper line set, elevated air handler platform, condenser relocation, duct upgrades, surge protector, media filter, new drainline, smart thermostat, and a 10-year parts and labor warranty — came in at approximately $14,000–$15,000 after a 5% cash discount. A CPS Energy rebate was also filed on the homeowner’s behalf.

What does a city HVAC inspection check for in San Antonio?

A city HVAC inspection in San Antonio verifies that the installation meets local building codes and mechanical standards — including proper equipment sizing, refrigerant line installation, electrical connections, drain line configuration, and permit compliance. Honeycomb Heating and Cooling pulled the necessary permit and scheduled the inspection for Enrique’s installation on Rice Road in 78220. The city inspector passed the job and specifically noted that it was a high-quality installation — and that Honeycomb’s work consistently stands out among the installs he inspects in San Antonio.

What warranty comes with a Goodman 2-stage heat pump from Honeycomb?

Every 2-Stage Heat Pump Install through Honeycomb Heating and Cooling includes a 10-year manufacturer parts warranty(including a separate 10-year compressor parts warranty), a 10-year single-use unit replacement warranty, and a 10-year CoolCare labor warranty — all registered on installation day. In Enrique’s case, both the outdoor heat pump (Serial #2606177353) and the air handler (Serial #2507089557) were registered August 7, 2026, with coverage through August 7, 2036. A 1-year complimentary maintenance plan was also included at no additional charge.

What should I ask an HVAC company before hiring them for a full system replacement?

Before hiring an HVAC contractor in San Antonio, ask:
(1) Will you perform a Manual J load calculation for my home?
(2) Will you inspect my attic and existing ductwork before recommending a system?
(3) Will you pull the necessary permits and handle the city inspection?
(4) Do you offer a labor warranty in addition to a parts warranty — and for how long?
(5) Will you handle the CPS rebate paperwork?
(6) What happens if there are issues after installation?

In Enrique’s experience on Rice Road in San Antonio 78220, Honeycomb was the only company among four he interviewed that answered yes to every one of these questions — and delivered on all of them.

What certifications and credentials does Honeycomb Heating and Cooling hold in San Antonio?

Honeycomb Heating and Cooling holds Texas HVAC License #TACLA00140435E and a BBB Rating of A. The company has 20+ years of combined staff experience, 600+ five-star Google reviews, and serves 2,000+ customers in the San Antonio metro area. Honeycomb was recognized as a top-3 HVAC company in San Antonio by MySanAntonio Readers Choice. All installations are permitted and inspected where required by local jurisdiction, with equipment registered for full manufacturer warranty on every job.

Want a System Designed Around Your Home — Not Just Swapped Out?Honeycomb Heating and Cooling starts with a Manual J load calculation, inspects your attic, and builds your 2-Stage Heat Pump Install around what your home actually needs. 📞 Call or Book Online → honeycombair.com Serving San Antonio TX and surrounding areas | License #TACLA00140435E | CPS rebates processed on your behalf.